DryZone Inc ("DryZone," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.dryzoneinc.net (the "Site"), contact us by phone or email, or submit a quote request. By using the Site, you agree to the practices described here.

Information We Collect

We may collect the following types of information:

Contact and quote information — When you use our quote form or contact us, we may collect your name, email address, phone number, property address, city, service needs, property type, insurance status, and any description you provide about your situation.
Communications — If you call, email, or text us, we may retain records of those communications to respond to your inquiry and provide services.
Automatically collected data — When you visit the Site, we and our analytics providers may collect device type, browser, IP address, pages viewed, referring URLs, and approximate location derived from your IP address.
Cookies and similar technologies — We use cookies and similar tools to operate the Site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings.

How We Use Your Information

We use collected information to:

Respond to quote requests, emergencies, and general inquiries
Schedule assessments, provide estimates, and perform restoration services
Coordinate with your insurance carrier when you authorize us to do so
Improve the Site, our services, and customer experience
Send service-related updates you have requested or that are reasonably necessary
Comply with legal obligations and protect our rights

We do not sell your personal information. We do not use your information for unrelated third-party marketing without your consent.

How We Share Information

We may share information only as needed to operate our business, including with:

Service providers — Vendors that help us run the Site, process form submissions, host infrastructure, or perform analytics (for example, form processing, hosting, and analytics partners).
Insurance and project partners — When you ask us to assist with a claim or project, we may share relevant documentation with your insurer, adjuster, or subcontractors involved in your job.
Legal requirements — When required by law, subpoena, or to protect the safety, rights, or property of DryZone, our customers, or others.
Business transfers — In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

Third-Party Services

Our quote form is processed through a third-party form service. Analytics on the Site may be provided by Google Analytics and Vercel Analytics. These providers process data according to their own privacy policies. We encourage you to review their policies if you have questions about how they handle data.

The Site may link to external websites (for example, social media profiles). We are not responsible for the privacy practices of those third-party sites.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal or insurance documentation requirements. Retention periods may vary based on the type of information and applicable law.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of non-essential marketing emails by following unsubscribe instructions in those messages or by contacting us directly.
You may request access to, correction of, or deletion of certain personal information we hold, subject to legal and contractual limitations.
You may disable cookies in your browser; some Site features may not function properly if cookies are disabled.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Florida Residents

If you are a Florida resident, you may have additional rights under applicable state privacy laws, including the right to know what personal information we collect, to request deletion in certain circumstances, and to appeal a denied request. To exercise these rights, contact us using the information below. We will not discriminate against you for exercising privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page; your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or requests, contact DryZone Inc:

Email: office@dryzoneinc.net
Phone: (239) 643-1990
Naples Office: 4595 Progress Avenue, Naples, FL 34104
Fort Myers Office: 13850 Treeline Avenue S #8, Fort Myers, FL 33913